Privacy Policy — Rempit88

1 Introduction

This Privacy Policy ("Policy") is issued by rempit88 ("rempit88", "we", "us", "our"), the operator of the online casino and sports betting platform accessible at https://rempit88.cam (the "Platform"). This Policy applies to all users ("User", "Player", "you", "your") who access or use the Platform, whether from Kuala Lumpur, Penang, Johor Bahru, Petaling Jaya, Shah Alam, or any other location in Malaysia or internationally.

Rempit88 is committed to protecting the privacy and personal data of all Players. We collect and process personal data only to the extent necessary to provide our services, fulfil our regulatory and legal obligations, and improve the quality of the Platform experience. We do not sell your personal data to any third party for commercial marketing purposes — ever.

This Policy should be read alongside our Terms & Conditions and our Responsible Gambling Policy. By registering an account or accessing the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein.

2 Definitions

For the purposes of this Privacy Policy, the following terms carry the meanings set out below:

• "Personal Data" means any information that identifies or can reasonably identify you as an individual, including your name, identification number, email address, phone number, financial account details, IP address, and device identifiers.
• "Processing" means any operation performed on Personal Data, including collection, storage, use, disclosure, transfer, deletion, and any other form of handling.
• "Data Controller" means rempit88, the entity that determines the purposes and means of processing Personal Data collected through the Platform.
• "Data Processor" means any third party that processes Personal Data on behalf of rempit88 in accordance with our instructions and this Policy.
• "KYC Data" means identity and address verification documents submitted by Players in connection with the Know Your Customer process, including copies of Malaysian MyKad, Passport, Driving License, and proof of address documents.
• "Cookies" means small data files placed on your device by the Platform to facilitate functionality, analytics, and personalisation.
• "Platform" means the rempit88 website and all associated services accessible at https://rempit88.cam.

3 Personal Data We Collect

Rempit88 collects the following categories of personal data through your use of the Platform:

3.1 Registration Data

• Full legal name as shown on your government-issued identity document
• Date of birth (for age verification — Players must be 21 years of age or older)
• Residential address, including city and postcode (e.g., Kuala Lumpur, Petaling Jaya, Shah Alam, Penang, Johor Bahru)
• Email address
• Mobile phone number
• Username and encrypted password

3.2 Identity Verification (KYC) Data

• Scanned copy or photograph of Malaysian MyKad, Passport, or Driving License
• Proof of residential address (utility bill, bank statement, or government correspondence dated within three months)
• Selfie photograph holding identity document (where required by compliance review)
• Copy of payment method (e.g., front of bank card with middle digits redacted) where applicable

3.3 Financial & Transaction Data

• Deposit and withdrawal history, including amounts, timestamps, and payment methods used
• Payment account details — e-wallet ID (Touch 'n Go eWallet, Boost, GrabPay), bank account numbers (Maybank, CIMB, Public Bank, Hong Leong), DuitNow/FPX reference details, and cryptocurrency wallet addresses
• Bonus claims and wagering activity records

3.4 Technical & Usage Data

• IP address and geolocation data (at country/city level)
• Device type, operating system, and browser information
• Session logs, including login and logout timestamps
• Pages visited, games played, bets placed, and in-platform interaction data
• Cookie and tracking technology data (see Section 10)

3.5 Communications Data

• Records of live chat conversations, emails, and support ticket content
• Feedback, complaints, and dispute correspondence
• Marketing preference settings (opt-in and opt-out records)

4 How We Collect Your Data

Rempit88 collects personal data through the following means:

• Direct submission: Data you provide when registering your account, completing KYC verification, making deposits or withdrawals, contacting support, or participating in promotions.
• Automated collection: Technical and usage data collected automatically as you interact with the Platform, including through cookies, log files, and analytics tools. See Section 10 for details on our Cookies policy.
• Third-party sources: In limited circumstances, we may receive data about you from third-party identity verification providers, payment processors (including Malaysian banking networks and e-wallet operators), and fraud-prevention services, solely for the purpose of fulfilling our compliance and security obligations.
• Public sources: Rempit88 may in specific circumstances check publicly available information for fraud prevention or compliance purposes.

5 Data Processing & Use

Rempit88 processes your personal data for the following specific purposes:

We do not use your personal data to make fully automated decisions that produce significant legal effects on you without human oversight. Any automated fraud detection flags are reviewed by a human compliance team member before any account action is taken.

6 Legal Basis for Processing

Rempit88 processes personal data under one or more of the following legal bases:

• Contract Performance: Processing is necessary to provide the services you have requested through your Account, including processing transactions, managing your balance, and delivering customer support.
• Legal Obligation: Certain processing is required to comply with applicable legal and regulatory requirements, including anti-money laundering (AML) laws, Know Your Customer (KYC) regulations, and age verification obligations.
• Legitimate Interests: We process some data where we have a legitimate interest in doing so — for example, for fraud prevention, platform security, and improving user experience — provided that this interest does not override your fundamental privacy rights.
• Consent: Where we rely on your consent (for example, for marketing communications), you have the right to withdraw that consent at any time by contacting our support team or updating your account preferences.

7 Data Sharing & Disclosure

Rempit88 does not sell, rent, or trade your personal data with any third party for their own commercial purposes. We may share your personal data with third parties only in the following circumstances:

7.1 Service Providers (Data Processors). We engage trusted third-party service providers who process data on our behalf, including: identity verification services, payment processors (Malaysian banking networks, e-wallet operators including Touch 'n Go, Boost, GrabPay, DuitNow, FPX integrations, and cryptocurrency processors), IT infrastructure and hosting providers, fraud detection services, and customer support platform providers. All such providers are contractually bound to process data only as instructed by rempit88 and to maintain equivalent data protection standards.

7.2 Game and Content Providers. To facilitate gameplay, certain limited data (such as Player ID and balance information) is shared with licensed game content providers whose titles are available on the Platform. These providers operate under their own privacy and data security frameworks.

7.3 Regulatory and Law Enforcement Authorities. Rempit88 is obligated to disclose personal data to competent regulatory bodies, law enforcement agencies, and courts where required by applicable law. This includes disclosures related to anti-money laundering investigations, tax compliance, or fraud proceedings. We will only disclose the minimum data required to satisfy the applicable legal obligation.

7.4 Business Restructuring. In the event of a merger, acquisition, or sale of all or part of our business, personal data held on Players may be transferred to the acquiring entity, subject to equivalent data protection commitments being maintained.

8 Data Retention

Rempit88 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal and regulatory obligations.

• Active Account Data: Retained for the duration of your account with rempit88, plus a minimum of five (5) years following account closure, in compliance with anti-money laundering record-keeping requirements.
• KYC Documents: Retained for a minimum of five (5) years from the date of collection or from the date of the last transaction, whichever is later, as required by applicable financial regulation.
• Transaction Records: Financial transaction records are retained for a minimum of seven (7) years for audit and compliance purposes.
• Support Communications: Customer service correspondence is retained for three (3) years from the date of the interaction, unless the matter relates to an ongoing dispute or legal proceeding.
• Marketing Data: Where you have opted in to marketing communications, your marketing preferences and associated data are retained until you withdraw your consent or request deletion.
• Technical and Usage Logs: Anonymised aggregated usage data may be retained indefinitely for platform analytics. Identifiable usage logs are retained for a maximum of twelve (12) months.

Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised.

9 Data Security

Rempit88 implements comprehensive technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. Our security framework includes:

• Encryption in Transit: All data transmitted between your device and the Platform is protected by industry-standard 256-bit SSL/TLS encryption. Look for the padlock icon in your browser address bar.
• Encryption at Rest: All stored personal data and KYC documents are encrypted using AES-256 encryption at the database level.
• Access Controls: Access to personal data is restricted on a strict need-to-know basis. All staff with access to personal data are subject to confidentiality obligations and regular security training.
• Two-Factor Authentication: The Platform supports two-factor authentication (2FA) for Player accounts and is mandatory for administrative access to backend systems.
• Security Audits: We conduct regular security assessments and penetration testing of our Platform infrastructure.
• Data Segregation: Player funds and personal data are maintained in segregated systems to prevent unauthorised cross-access.

Despite our best efforts, no internet-based system can be guaranteed to be completely secure. In the event of a personal data breach that poses a material risk to your rights and freedoms, rempit88 will notify affected Players and relevant authorities as required by applicable law.

10 Cookies & Tracking Technologies

Rempit88 uses cookies and similar tracking technologies on the Platform. A cookie is a small text file placed on your device that helps the Platform function correctly and provides us with usage data to improve the user experience.

10.1 Types of Cookies We Use

• Strictly Necessary Cookies: Essential for the Platform to function — enabling login sessions, account security, and basic navigation. These cannot be disabled without impairing Platform functionality.
• Functional Cookies: Remember your preferences such as language, game settings, and display options to provide a more personalised experience.
• Analytics Cookies: Collect anonymised data about how Players use the Platform — which pages are visited most, where users come from, and how long sessions last. This data is used to improve Platform performance.
• Security Cookies: Used to detect fraudulent activity, verify Player identity across sessions, and prevent account takeover attempts.

10.2 Cookie Management. You may control cookie preferences through your browser settings. Note that disabling strictly necessary cookies may prevent certain Platform features from functioning correctly. Analytics and functional cookies may be declined without impacting core Platform functionality.

10.3 No Third-Party Advertising Cookies. Rempit88 does not permit third-party advertising networks to place tracking cookies on the Platform for the purpose of building advertising profiles of Players.

11 Your Data Rights

As a Player of rempit88, you hold the following rights in respect of your personal data. To exercise any of these rights, please contact our support team via the channels listed in Section 15.

Rempit88 will respond to valid data rights requests within thirty (30) days of receipt. We may request proof of identity before processing a request to protect against unauthorised access to another person's data. There is no charge for exercising your rights in ordinary circumstances.

Please note that certain rights are subject to exceptions — for example, we may retain data beyond your erasure request where we are required to do so by law (such as AML record-keeping obligations).

12 Minors & Age Verification

The rempit88 Platform is strictly for adults aged 21 years and above. We do not knowingly collect personal data from individuals under the age of 21. Age verification is a mandatory step in our registration and KYC process.

If rempit88 becomes aware that personal data has been collected from a person under the age of 21, we will immediately suspend the relevant account, delete the associated personal data, and reverse any financial transactions where legally and practically possible.

Parents and guardians are encouraged to use reputable internet filtering and parental control software to prevent minors from accessing online gambling platforms. If you believe a minor has registered an account on the Platform, please contact us immediately via live chat or email at the address in Section 15.

13 International Data Transfers

In the course of providing our services, your personal data may be transferred to and processed in countries outside of Malaysia — for example, where our third-party service providers (such as cloud infrastructure providers or identity verification services) operate data centres in other jurisdictions.

Where such transfers occur, rempit88 takes steps to ensure that an adequate level of data protection is maintained. This may include requiring third parties to adhere to data processing agreements that incorporate standard contractual clauses or equivalent protections.

By using the Platform and consenting to this Privacy Policy, you acknowledge and agree to the transfer of your personal data as described in this section, subject to the safeguards described herein.

14 Amendments to This Policy

Rempit88 reserves the right to update or amend this Privacy Policy at any time to reflect changes in applicable law, regulatory guidance, or our data processing practices. Material changes will be communicated to Players via the Platform, by email to your registered address, or by in-account notification, with a minimum of seven (7) days notice where practicable before the changes take effect.

The "Last Updated" date at the top of this Policy reflects the date of the most recent revision. We encourage you to review this Policy periodically. Your continued use of the Platform following any amendment constitutes acceptance of the revised Policy.

The current version of this Policy is always available at https://rempit88.cam/privacy-policy.

15 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data, please contact our Data Protection team through any of the following channels:

• Live Chat: Available 24 hours a day, 7 days a week, directly through the Platform. Our team responds in English, Bahasa Melayu, and Mandarin. Average response time under 5 minutes.
• Email (plain text — not a link): [email protected] — data rights requests and privacy queries will receive a formal written response within 30 days.

Players across Malaysia — whether in Kuala Lumpur, Penang, Johor Bahru, Petaling Jaya, Shah Alam, or any other city — may contact us at any time using the channels above. All privacy-related correspondence is handled by trained staff under strict confidentiality obligations.